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Following a recent client upgrade of Dynamics GP to version 2018 R2 I found that when selecting “Write Letters > Print Debtors” the window was blank: I opened the C:\Program files (x86)\Microsoft Dynamics\GP2018R2\Data\DEX.INI file to find the Letters Directory location and when I checked each sub folder in this shared folder the word documents (.DOC…
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Recently I encountered an issue when a user was attempting to login to Dynamics GP. After entering their user name and password they were receiving the error below which prevented access: On this occasion I found to fix the issue I had to remove the users login from the ACTIVITY and SY00800 tables in the…
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Its month end and when you come to reconcile the General Ledger control accounts to Receivables or Payables there’s a difference! You check all the usual things like unposted General Ledger batches or manual journals that may have been inadvertently posted to a control account, but this proves fruitless. So where do you start to…
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When enquiring on a debtor account using the “Receivables Transaction Enquiry” window I was prompted with the error below: When I clicked OK I received the following error message: After clicking OK no transactions are displayed in the enquiry window? Hoping this was a one off I checked another debtor and received the exact same…
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