Introduction

By default, users can only see their own sent emails via the Sent Emails page, however there may be a requirement for some users to view all emails that have been sent in Business Central. In this post, I’ll go through how this can be achieved via the “User Email View Policies” page.

Sent Emails

When you open the “Sent Emails” page, you will only see what emails you have sent. For example, if I open the Sent Emails page as my admin user, the page is blank.

Email Policies

If you search “User Email View Policies” you can change the permissions to Sent Emails on a user by user basis.

I therefore change this for my ADMIN user to “View all emails”

Now, when I go back to “Sent Emails” page, I can see all emails that have been sent via Business Central.

Problem solved :). Now my admin user can see all emails sent from Business Central.

Thanks for reading!

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