Dynamics 365 Business Central – Why can’t I see all of the General Ledger accounts in the General Posting Setup page

The “General Posting Setup” page is one of the most important pages in Business Central. Its in this page you tell Business Central what General Ledger codes to use based on the combinations of your General Business and General Product Posting Groups. (you can read more on posting groups in this post)

Below is a screen shot of the “General Posting Setup” Page from my Cronus Demo company:

However, by default, when setting the General Ledger codes, the system uses filters to only show certain General Ledger codes, which can be confusing when you don’t see a full list of GL accounts to select from.

For example, in my Cronus demo company, when I click to select a “Sales Account” I’m only presented with the list in the screen shot below. If you look closely you can see the system has automatically applied filters to the “G/L Account List”, which limits the list of GL accounts I can see.

Taking this a step further, if I choose to “Inspect Pages” on this page, I can see the Filters that have been applied as per below (to inspect pages press CTRL+ALT+F1)

To prevent the system from applying any filters, so you can see and choose from all accounts, just tick the option “View All Accounts on Lookup” checkbox as per below:

You’ll now see all “Posting” accounts when you go to select a General Ledger account 😊.

I hope this clarifies why you may not see all your GL accounts on the “General Posting Setup” page in certain instances.

Thanks for reading!

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